Security & compliance

Every transfer is protected, end to end

Moving money across borders comes with real responsibility. Here's how we protect your funds, your data, and your identity at every step.

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Bank-grade encryption

All data in transit and at rest is encrypted using industry-standard protocols, protecting your personal and financial information at every step.

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Continuous fraud monitoring

Every transfer is screened by automated systems built to detect unusual activity, with human review for anything flagged as high risk.

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Strict identity verification

We verify every customer before their first transfer and re-verify periodically, in line with know-your-customer regulations.

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Segregated customer funds

Customer funds in transit are held separately from our operating funds, so your money is never used for company operating expenses.

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Two-factor authentication

Account login and sensitive actions can be protected with a second verification step, reducing the risk of unauthorized access.

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Ongoing compliance

We maintain anti-money-laundering and counter-terrorism-financing programs aligned with the regulatory requirements of every market we serve.

Regulatory compliance

Compliant by design, in every market we serve

AsiaXchange operates money transfer and foreign exchange services in accordance with the licensing and regulatory requirements applicable in each jurisdiction where we do business, including the GCC countries we send from and the Asian markets we pay out to.

We work with regulated banking and payout partners, undergo regular compliance reviews, and maintain reporting processes required by financial authorities in our operating markets.

More about AsiaXchange
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Your data, protected

We collect only the information required to deliver and secure your transfers, and we never sell customer data. Read our full Privacy Policy for details on what we collect and how it's used.

Protect yourself

How to keep your account safe

Most remittance fraud targets people directly, not our systems. A few habits go a long way.

01

Never share your login or OTP

AsiaXchange staff will never ask for your password or one-time passcode over phone, SMS, or email.

02

Double-check recipient details

Always confirm your recipient's name and account details directly with them before sending, especially for first-time transfers.

03

Only use official channels

Access AsiaXchange only through our official website or app. Be cautious of look-alike sites or unsolicited links.

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Report anything suspicious

If something feels off about a message claiming to be from us, contact our support team directly before taking any action.

Have a security concern?

Reach out to our team directly if you notice suspicious activity on your account or receive a message you're unsure about.

Contact Support